Privacy Policy

Last updated 19 July 2026

ZapCard is a business-card scanner and follow-up tool for people who meet a lot of contacts — at exhibitions, trade shows and in the field. This policy explains what we collect, why, and the control you have. We do not sell your data, and we do not show ads.

What we collect

• Your account — when you sign in with Google we receive your name, email address and profile picture. If you sign in with a phone number, we store that number. This identifies your account and syncs your data across your devices.
• The cards you scan — the photos you take and the contact details extracted from them (names, phone numbers, emails, addresses, company, GST/tax IDs and similar). These are your business contacts, stored so you can find and follow up with them.
• Notes & reminders you add to a contact, including voice notes. Voice notes are transcribed to text on your device using your phone's built-in speech recognition; we do not receive your audio.
• WhatsApp setup — if you connect WhatsApp follow-ups, we store the messaging key you provide (e.g. your Interakt key) so the app can send on your behalf. Messages are sent through your own messaging provider, not ours.
• Basic diagnostics — app version and device type when you send us feedback, so we can reproduce issues.

How AI processing works

To turn a card photo into structured contact details, the photo (or, in the privacy-hybrid mode, only the text read on your device) is processed by an AI provider on our behalf. This processing is used solely to extract the contact information for you; the provider does not use your cards to train its models under our configuration. When you are fully offline, extraction runs on your device and nothing is sent.

Where your data lives

Your contacts are stored on your device and, when you are signed in, synced to our cloud database (hosted on managed infrastructure) so you don't lose them if you lose your phone. Data is transmitted over encrypted connections.

Who we share it with

• Nobody, for advertising or sale. We never sell your data.
• Service providers that run the app for us — cloud hosting, the AI extraction provider, and (only if you connect it) your WhatsApp messaging provider — process data strictly to provide the service.
• Your team — if you join a team/organisation in ZapCard, your team's admin can see cards added under that team, by design.

Your choices & rights

• Delete everything. In the app, go to Settings → Your data → Delete account. This permanently removes your account, your synced cards, your uploaded images and your notes from our servers. This cannot be undone.
• Export. You can export your contacts (vCard/CSV) at any time.
• Work offline. You can use extraction modes that keep photos on your device.
• To ask a question or make a request, email aayush.shah@sheen.ai.

Children

ZapCard is a business tool and is not directed at children under 16.

Changes

We may update this policy; material changes will be reflected here with a new date above.